Search found 6 matches

by redzeal
Thu Jul 11, 2019 2:27 am
Forum: Troubleshooting
Topic: 1.3.4 Install
Replies: 3
Views: 715

Re: 1.3.4 Install

Hi John, Thank you for your reply, I follow your steps, enable NET 3.5 from control panel > programs and features > turn windows features on or off > choose Net framework 3.5 (that I did before, just check still on or not) Install through your setup.exe, but somehow some of 1.3.3 files not uninstall...
by redzeal
Sat Jun 29, 2019 7:14 am
Forum: Troubleshooting
Topic: 1.3.4 Install
Replies: 3
Views: 715

Re: 1.3.4 Install

I have the same problem on Win 10 version 1903 (Os Build 18362.207) , I uninstalled the old ones 1.3.3, try clean install the same problem, even after stop anti virus. Please help, Thank you. update: Uninstalled Kaspersky added exclusion on windows 10 virus & threat protection settings, using Net 3....
by redzeal
Sun Dec 10, 2017 11:00 pm
Forum: Troubleshooting
Topic: recovering monthly subscibtion error, 4 Dec 2017
Replies: 6
Views: 2619

Re: recovering monthly subscibtion error, 4 Dec 2017

Thank you John,

Bravo recover success

wish you a happy holiday and happy new year
by redzeal
Wed Dec 06, 2017 4:04 am
Forum: Troubleshooting
Topic: recovering monthly subscibtion error, 4 Dec 2017
Replies: 6
Views: 2619

Re: recovering monthly subscibtion error, 4 Dec 2017

Hi John,

I just uninstall version 1.2.5, use ccleaner to clean registry restart PC then install 1.2.6, try to submit recover subscription, using paypal and then try using stripe, still failed :-(

Please help, thanks.
by redzeal
Tue Dec 05, 2017 2:41 am
Forum: Troubleshooting
Topic: recovering monthly subscibtion error, 4 Dec 2017
Replies: 6
Views: 2619

recovering monthly subscibtion error, 4 Dec 2017

I reinstall windows 10, because of windows update problem, I rename My PC with last PC name, because I read that TR identify PC name.

current TR that I installed is 1.2.5

My last recurring paypal is Nov,22, 2017

Please help.

Thanks