back to free version again

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back to free version again

Postby sikosrus » Sat Feb 11, 2017 12:08 pm

I have gone back to free version again. second time this has happened since upgrading I tried to use the link to recover subscription it told me success but I never got an email. this registration process is a real pain
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Re: back to free version again

Postby John » Sat Feb 11, 2017 12:56 pm

Have you upgraded, reinstalled, or switched your computer recently?

What version of TorrentRover are you using?
A good programmer is someone who always looks both ways before crossing a one-way street. - Doug Linder

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Re: back to free version again

Postby sikosrus » Sun Feb 12, 2017 2:15 pm

The answer to all your questions is no
I'm using 1.1.9
and for some reason I'm back to pro
If you did that Thank You!
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Re: back to free version again

Postby John » Mon Feb 13, 2017 10:06 am

I didn't change anything to put you in or out of Pro. I don't even know who you are exactly or which machine record in the database is yours.

If you are going in and out of Pro, that indicates one of your machine's "unique" keys may be changing somehow. The easiest key to change is the network card's MAC address. If you disable or enable a network card, that may cause this issue. However, I thought I fixed this issue by storing the machineId in the settings file.

As a start, can you open TorrentRover, press F12, and give me the number at the bottom of the Debug window that pops up? I can investigate with that number.
A good programmer is someone who always looks both ways before crossing a one-way street. - Doug Linder

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